Reservations / Cancellation Policy
All tickets purchased are for a single and specific event. The event will take place on the date, time and at the location indicated on your ticket/boarding pass. Your card will be charged at the time you make a reservation.
All reservations are subject to our 24-hour cancellation policy. Reservations cancelled outside of 24 hours will receive a full refund. If you cancel inside of 24 hours, the charge will be half of the scheduled activity. No shows or missing your trip time will not be refunded.
Weather of course is an exception. Island Head Watersports will call you if we are not able to run a trip.
If you have any concerns, please feel free to contact us to discuss.
What if we don't show up for the tour?
No show, no refund. Seats are limited. If you reserve a seat, you are responsible for the seat. Please read our cancellation policy, and thank you for being courteous with our time and gas. If you have any questions or concerns, please give us a call.